Privacy Policy

Privacy Policy

PRIVACY POLICY

Effective Date: July 27, 2026

Elite Performance Group LLC, doing business as Pueblo Punishers (“Pueblo Punishers,” “Company,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information obtained through https://www.pueblopunishers.com/home, our forms, communications, events, and related services.

  1. Information We Collect

We may collect information you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Mailing address
• Business or organization name
• Contact-form responses
• Ticket, event, sponsorship, and service inquiries
• Appointment or meeting information
• Communications you send to us
• Marketing and communication preferences
• Payment and transaction information processed through authorized payment providers

We may also automatically collect technical information when you use our website, including:

• IP address
• Browser and device information
• Operating system
• Referring website
• Pages viewed
• Approximate location
• Website interactions
• Cookie and analytics information

  1. How We Use Information

We may use information to:

• Respond to questions and contact requests
• Provide information about tickets, events, sponsorships, programs, products, or services
• Process and manage transactions
• Schedule meetings and appointments
• Provide customer support
• Send transaction-related and customer-care communications
• Send appointment, event, account, and service updates
• Send marketing communications when permitted by law and authorized by you
• Personalize and improve our website and services
• Measure website and advertising performance
• Maintain communication-consent and opt-out records
• Protect against fraud, misuse, and security threats
• Enforce our agreements and policies
• Comply with legal and regulatory obligations

  1. SMS and Mobile Messaging

If you provide your telephone number and affirmatively consent to receive text messages, the Pueblo Punishers may send messages based on the consent you provided.

Messages may include:

• Responses to inquiries
• Appointment and meeting reminders
• Ticket and event information
• Service or account updates
• Customer-care communications
• Promotional or marketing offers, when authorized

Message frequency varies. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchasing any product or service.

You may opt out at any time by replying STOP. After opting out, you may receive one final message confirming your request. Reply HELP for assistance, call 719.924.4097, or email lisa@pueblopunishers.com.

We do not sell, rent, or share mobile telephone numbers, SMS opt-in information, or text-message consent with third parties or affiliates for their own marketing or promotional purposes. Mobile information will not be shared with third parties for marketing purposes.

We may disclose limited mobile information to service providers that help us operate our messaging program, but only as necessary for them to perform services on our behalf. These providers may not use that information for their own marketing.

Wireless carriers and messaging providers are not liable for delayed or undelivered messages.

  1. Cookies and Tracking Technologies

We may use cookies, pixels, analytics services, and similar technologies to:

• Operate and secure the website
• Remember visitor preferences
• Understand website usage
• Improve website performance
• Measure advertising effectiveness
• Diagnose technical problems

You may control certain cookies through your browser settings. Disabling cookies may prevent some website features from functioning properly.

  1. How We Disclose Information

We may disclose personal information to:

• Website hosting, CRM, payment-processing, analytics, advertising, ticketing, and communication providers performing services for us
• Contractors and business partners when reasonably necessary to fulfill a request or provide a service
• Attorneys, accountants, insurers, and other professional advisers
• Government agencies, courts, regulators, or law-enforcement authorities when legally required
• Parties involved in protecting our rights, safety, property, customers, or the public
• A successor entity in connection with a merger, acquisition, financing, reorganization, or sale of business assets

We do not sell or share SMS consent or mobile information for third-party marketing.

  1. Payment Information

Payments may be processed by third-party payment providers. We may receive limited transaction details, but payment-card information is generally collected and processed directly by the applicable payment provider under its own privacy policy and security procedures.

  1. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy
• Provide requested services
• Maintain transaction and consent records
• Resolve disputes
• Enforce agreements
• Prevent fraud
• Satisfy legal, tax, accounting, and regulatory obligations

We may retain limited information documenting an opt-out request to ensure that the request continues to be honored.

  1. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No internet transmission or electronic-storage system is completely secure. We therefore cannot guarantee absolute security.

  1. Your Privacy Choices and Rights

Depending on applicable law, you may have the right to request:

• Access to certain personal information we maintain about you
• Correction of inaccurate personal information
• Deletion of certain personal information
• A portable copy of certain personal information
• Information about how your personal information is used or disclosed
• Withdrawal of consent when processing is based on consent

You may also:

• Unsubscribe from marketing emails using the unsubscribe link included in the message
• Stop text messages by replying STOP
• Request SMS assistance by replying HELP
• Adjust certain cookies through your browser settings

To submit a privacy request, email lisa@pueblopunishers.com or call 719.924.4097. We may need to verify your identity before completing a request. Certain information may be exempt from a request under applicable law.

If applicable Colorado law gives you the right to appeal our decision regarding a privacy request, you may submit an appeal using the same contact information and clearly label it “Privacy Appeal.”

  1. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 without appropriate authorization.

If you believe a child has provided personal information to us improperly, contact us so we can investigate and take appropriate action.

  1. Third-Party Websites and Services

Our website may contain links to third-party websites, ticketing platforms, payment providers, social networks, or other services.

We do not control and are not responsible for their content, security practices, terms, or privacy policies. You should review the policies of each third-party service you use.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised policy will be posted on our website with an updated effective date.

Your continued use of the website after an updated policy becomes effective is subject to the revised policy.

  1. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, contact:

Elite Performance Group LLC
Doing Business as Pueblo Punishers
950 S Prairie Ave
Pueblo, CO 81004
Email: lisa@pueblopunishers.com
Phone: 719.924.4097
Website: https://www.pueblopunishers.com/home